About: Sexy Lingerie at All About Romance©

Our Mission is to provide our Clients with a superior shopping experience enhanced by superior Client satisfaction. Sexy Lingerie at All About Romance has searched for the finest Lingerie, Bikini's, Skirts & Tops, Dresses, and Leather & PVC Lingerie, that are of a Superior Quality, Romantic, and Sensually Elegant. Unlike some competitors we offer Quality products for Her and Him. Sexy Lingerie-All About Romance - advocates safe sex and safe and sane play (know your partner(s) well).

You may Contact Brieanna our Client Service Representative at:

Brieanna - Client Services

Or you may call Client Services at 1-213-703-0706 from 9 AM to 5 PM PST. NOTE: Email works best for timely responses.

Brieanna also is available for advice on your special Romantic Occasion

After all It's All About Romance !

 

• JUNK MAIL: Please note our confirmation of your order may end up in your Spam or Junk Mail folder. If this occurs please add us to your Safe List of email users. If you still can't find your email confirmation please use the following Link:

Confirm your Order if you're missing a Confirmation

• ANTISPAM POLICY: All About Romance does not engage in spam it is against our policy. You will receive mail from us if you have ordered from us or signed up to receive email.

• Service & Harassment Policy: Sexy Lingerie-All About Romance Reserves the right to refuse service to anyone for any reason. Additionally Harassment on or of our site or Team Members will be reported to the appropriate law enforcement agency and we will prosecute offenders.

• Sexy Lingerie-All About Romance© site is copy write protected and duplication of this site is NOT authorized.

 

On line Purchasing is Secure

Client Credit Card Billing is Discrete and billed as All About Romance or AAR for Pay Pal Orders

All About Romance currently accepts Visa, Master Card, Discover Card and American Express

• Ordering online with us is safe and secure as we use the most current encryption to gather your credit card information. Shopping online with us is safer than handing your credit card to a waiter to pay for you evening meal. We store your information on a secure encrypted computer with RDS security and double encrypted passwords. This provides you extra security while shopping with us.
• Fraud
  We take fraud very seriously here! We have sophisticated protocols in place to detect fraudulent activity. We do record every shoppers IP address while they shop. If fraudulent activity is detected we will report all available information to the issuing bank of the card, the service provider of the IP, and the necessary authorities. We will prosecute anyone trying to defraud us. We protect our clients by watching for fraudulent activity with their cards.

 

Privacy Policy

To process your order, we require your name, billing address, shipping address, email address, phone number and credit card information. This information is used solely to process your order, options you have chosen within the site and, if any questions should arise, to contact you regarding your order. We share only that portion of this information which is absolutely necessary with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.

• If there is a need to contact you regarding your order, we will first try to contact you by email. If that fails, we will try to contact you by phone.  If we are still unable to reach you, we will try to contact you by regular mail.

• We do not sell, trade, or rent your personal information to others. We will not contact you after your purchase unless you ask us to place your name on our Email, Mailing List, or select a Gift Reminder Option or you contact us for further purchases. We respect your privacy!

 

Return Policy

Sexy Lingerie at All About Romance© takes great pride in our reputation for service and quality. If for any reason you are not satisfied with your purchase, we will assist you with a prompt return for store credit, or exchange for another product. Please inspect all purchases prior to wearing or using them. Exchanges or Credit can not be processed until the original item(s) are returned.
Please Note: Browser colors may differ from the color of the product shipped depending on your monitor resolution and IP server.

Unfortunately, for health reasons mandated by Law, only unworn items or unused novelties are available for a return for store credit, subject to the terms listed below. Custom made products can not be returned as they were custom made for you according to the specifications you provided and subject to the manufacturers return policy.

No returns of worn or used items will be accepted subject to the policy below:

• We will not accept returned items that smell of perfume, smoke, or other body fragrances. Nor will we accept for return items that have lubes, stains, soil, body glitter, unidentifiable substances or pet hair on them.
• Shipping charges and gift wrap charges are non-refundable. Clients are responsible for all additional shipping charges for exchanges.
• Original packaging: Items must be repacked in the original packaging.
• Returns must be received within 15 Business days of the shipping date to be eligible for a return.
• Store credit must be used within 60 days of issue.
• All sales of Clearance or Sale items are final and will not be accepted for return. When you purchase a clearance ( Sale ) item, please be certain that you have chosen the proper size and color for your order. These items are clearly marked on the product page, in your shopping bag, your email confirmation, and packaging slip.

Order Modifications & Cancellations

Orders placed with Sexy Lingerie - All About Romance may be cancelled at any time. However any order cancelled after 24 hours from the time it was placed will be accessed a 20% cancellation fee in some cases. Orders that are cancelled after we have already shipped: It will be Clients responsibility for return shipping, original shipping will not be refundable and credit can not be issued until the items have been returned. Make sure you have included the original packing slip for proper credit. Remember purchases maybe shipped in as little as 4 hours from the time you order from All About Romance©.

To Modify or Cancel Orders please contact us immediately. Email Instructions follow:

• REQUIRED for Security Reasons. Attach your original order receipt as an attached document or paste it into your email
• Indicate the Item Number & either what is incorrect about the order (Size, Color, etc.)
• Indicate which item(s) you'd like to replace it with (including Item Number, Color & size).
• To modify the whole order it will be considered a cancellation subject to our review (additional charges may apply).
• If the order has already shipped you must return the item(s) before we ship you another replacement item or issue a store credit.
• Price differences if any will be charged to your account as an additional transaction or store credit as the case maybe.
• We may require a Client signed receipt acknowledging the additional amount charged to your Credit Card as a separate transaction.

· Select the Link to the email that works best for you:

 

Cancel Order Email - Within 24 Hours of Initial Order

Modify My Order Email

 

Shipping Policy:

Discrete Packaging Package return address states “ Distribution Center ” or "All About Romance" so your purchases are shipped discretely.

Free Shippingon purchases shipped beginning at $100.00 net cost. FREE shipping is for ground shipping.

• Please NOTE: We can not ship to P.O. Boxes
• Currently we ship to the USA all 50 States.
• We can not currently ship to Canada, South America, Europe or the rest of the world.

Estimated Delivery times

We ship to our Clients within 48 to 72 hours of your order being processed (Exception Custom Orders).

US deliveries will take anywhere from 5 – 15 (Alaska , & Hawaii orders up to 15 days) *Business Days to ship depending on availability of products ordered. During holiday seasons shipping times may be delayed do to high volume of packages being handled by the shipping companies. Please plan ahead and order early to insure delivery on time. If an item is back ordered there may be delays in this time frame, but we will always notify you of any delays as soon as possible. We can not be responsible for your order after it is delivered to your address. We will however make an attempt to see that your order was dropped by our shipper..

• We will email you a confirmation of items you have ordered.
• *Business Days are defined as Monday through Friday and exclude Weekends, Holidays, Holiday Season(s) and any unforeseen shipper emergencies that may occur.

Backorder Policy

On rare occasions there may be times that the manufacturer doesn't have a particular item in stock that you have ordered. If this happens we will notify you as soon as possible to let you know about the backorder. We will send you an email to notify you what item is on backorder and the approximate shipping date. If we do not hear from you within 24 hours of the email we will leave the item on order for you. If you decide that you do not want to wait for an item just respond to the email and let us know that you do not want to wait. You are not charged for backordered item(s) or you can change the order to a different item. NO additional Shipping Fees will be required on Backordered items. Custom Orders are not considered as back ordered items as they are made specifically for you and are charged for at the time of purchase.

 

Tax Policy:

California Residents will be charged tax for their purchases at 8.0% as required by law or the current California tax rate. We reserve the right to change this policy without notice. Orders from anywhere else in the USA are tax FREE!

 

Help Us do our best to answer your Questions Quickly	Click on a link below to Email Us
Client Service Questions and Romantic Advice for both sexes	Brieanna – Client Services
I didn't receive my Email Order Confirmation?	It is possible it's in your Junk Email Folder please check there first (Save us to your Safe List of Users)
I still can't find my Email Order Confirmation	Confirm My Order
To Modify an existing Order ~ Cancel part of the order or Change size, etc. (Time Sensitive)	Modify My Order
Questions about Returns	Returns
To Cancel the Entire Order (Time Sensitive)	Cancell Order
Where is my order Please? For questions after 15 business days of Ship Date	Shipping Questions
Contact Client Services by Telephone, Email is Recommended for faster service Phones are monitored from 9 AM to 5 PM PST	1-909-380-9074
Web Masters Affiliate Program	Affiliate Program
Marketing / Soliciting to All About Romance	Marketing@SexyLingerie-AllAboutRomance.com